Privacy policy

Who we are

This is the website of The Wren at Clear Creek, 6150 Wren Hollow Way, Arvada, CO 80003, professionally managed by Aldermoor Residential (“we”). This policy covers what you send us through the site and what the site records when you visit.

What the forms collect

Only what you type into a form and send, with the page you sent it from and the time. Each form asks for:

A tour request

Your name, email and phone, and if you add them, the day you'd like to come, the home you'd like to see and a message.

A message to the office

Your name and email, and if you add them, your phone, your move-in date and a message.

An RSVP to an event

Your name, your phone and the event, and if you add them, your email, how many guests are coming and a message.

An application

Your name, email and phone, and if you add them, the floor plan, the move-in date and lease length you'd like, and a message.

An AI assistant you use can send these same forms for you. It sends what the form asks for.

No form on this site asks for your date of birth, your income, your Social Security number or your payment details.

Visits and the Ask bar

When you open a page, the service that runs this site counts the visit: the page, the address of the website that sent you, any campaign tags in the link, and your rough location (country, region and city) from your connection. It also counts when a form is sent, but not what's in it, and when a link that leaves the site is followed; for a phone or email link, only that it was one, never the number or the address.

It counts without cookies and doesn't record your browser or your device. Your IP address is used for a moment to stop floods of form posts and searches, and isn't kept.

What you type into the Ask bar at the foot of each page is kept with the passage the site found, so we can see what people ask and answer it better. It isn't kept with your location or your IP address. An AI model, run for the site by its hosting service, reads your question to find the answer. Please don't type personal details there.

This site sets no cookies. The Ask bar keeps the places it found in your browser tab, so Previous and Next work, and they're gone when you close the tab. The maps and the fonts come from this site's own address, so no other company sees your visit. Get directions opens Google Maps, under Google's own policy.

Why we use it

To do what you asked: arrange your tour, answer your message, save your place at an event or start your application, and keep a record that you asked. We count visits to see which pages people use and to fix what doesn't work. We don't sell what you send us, and we don't use it to advertise to you.

Who sees it

The leasing team at The Wren at Clear Creek and the Aldermoor Residential staff who manage the community. We share it with no one else unless the law requires it.

Clutch, the service that runs this website, stores the forms and the visit counts for us.

How long we keep it

What you send through a form stays in the site's forms inbox until we delete it, and we delete it when you ask. If you sign a lease, what the lease needs is kept for as long as the law requires.

Visit counts and what's typed into the Ask bar are kept for up to three months.

Ask to see it or delete it

Email hello@wrenclearcreek.example, call (303) 555-0164 or ask at the office, with the name and email you used. Within 30 days we'll show you what we hold, or delete it, except what the law requires us to keep.

Changes to this policy

When it changes, we'll update this page and the date at the top.